It is very common to see offers or contract proposals from providers, with a «high density» in contents. I mean, with at least 40 pages!: possible legal conflicts, what it is inside and what it is out of the scope, service level agreement, etc…
If the company that presents the offer is «a great» one, then bigger offer is presented….(and when I say bigger, I say 2 Kilos of paper or 50Mb of size).
Will sound a bit simplex but, the first page that I always check, is the one with the price….not just because I if got an idea of what I expect, it is imposible to read 40 pages before!!
I propose one thing, create a light offer (or contract) attach to the big one, with just one or two pages with:
- The price
- The SLAs
- The scope (schematic!)
This is what a customer wants firstly. If the indicators and the scope (and also the price, of course) adjust to «my mind», then I start to read it deeply.
There is no sense in offers with 20 pages (nor 40, 50, or 100!) .
What’s the propossal with this? Maybe «Who’s got the big one???«