They’ve got a lot of knowledge, in a range of countries and business’s types but, What’s the point of view from inside? How does the customer feel about SAP and How we can make a succesful SAP Rollout?
I’m trying to review these tips:
- Have a high level plan of the SAP project (for at least 3 or 4 years)-> When your company decides to get in SAP, the first thing to do is to make a plan about how and when you’ll deploy the SAP Solution. Try to see the forest, with the hits of the project. This plan must be a bit elastic, at least to shorten and enlarge when you need it, because prediction is not a precise science. Select main and secondary aims per year, so you can delete things if some of them goes wrong….
- The company MUST be your allied (and an example too) -> If the managers are not with the team and the project, or think that SAP is not the right tool for them, the project will be a total failure.
- Hire the Best. Never newbies, because you need people with lots of SAP deployments, that can answer your questions instantly and with precision. Imagine that a newbie design the empire state building….
- Near is better. With a global economy, and crisis around the world, most companies decide to subcontract human resources from faraway places. Well, in my opinion, it is better to have the people near you because is the only way to get real contact with your people, and if you need, pulling some ears.
- Go Step By Step -> It’s very common try to get all the scope from the begining. Be careful,start with a consolidated area (Like Financials), and builds the project defenders. When you’ll deploy another area (or proccess), all the people will have a good idea about SAP.
- The process owners are the clients, not «I.T»! -> Keep in mind that you’re not the owner of the process!!!!
- Provide Audit Tools for users, and for the state of the project -> A typical SAP project ends when the consultant implements the aims, but this is not the real end. You can have a perfect SAP installation (cover all the proccesses) and nones uses it. Control how much they use SAP, create audit reports that shows the number of specifics transactions used in your company.
- Publish your succes -> Every time a new proccess is implemented on SAP, or an Area is totally worked with the ERP, show it to the world!. Show it on your newsletter, on your Intranet, on newspaper , etc… Is not only a marketing strategy, it’s a way to reward the people for their effort.